Branch Automation 2.3

Branch Automation by Misys International Banking Systems Ltd is a comprehensive solution designed to modernize and streamline bank branch operations. It unifies teller and platform activities in a single, secure environment, orchestrating end-to-end customer journeys—from identification and KYC through account opening, cash and non-cash transactions, service requests, and loan initiation—while integrating with core banking systems in real time.

Built for high-volume retail and SME banking, Branch Automation standardizes processes, reduces manual steps, and delivers a consistent customer experience across locations. Robust controls, audit trails, and role-based access help institutions strengthen compliance and operational risk management.

Key capabilities:

• Unified teller and platform workflows with configurable business rules
• Customer onboarding and account opening with document capture, e-signature, and KYC/AML checks
• Cash and non-cash transactions, including deposits, withdrawals, transfers, payments, and foreign exchange
• Service request and case management with automated routing and approvals
• Real-time integration with core systems and third-party services via APIs and messaging
• Dual control, exception handling, and end-of-day balancing
• Dashboards and reporting for branch performance and operational insight
• Support for multi-currency and multi-entity operating models

Benefits:

• Faster service and shorter wait times
• Higher staff productivity and first-time-right processing
• Lower operational risk and improved compliance
• Consistent, high-quality customer experiences across the branch network

Developed by Misys International Banking Systems Ltd, Branch Automation helps financial institutions deliver efficient, secure, and customer-centric branch services.

Branch Automation is developed by Misys International Banking Systems Ltd. The most popular versions of this product among our users are: 2.2 and 2.3. The name of the program executable file is RCLogon.exe.